Frequently Asked Questions
Everything you need to know about our exquisite collections and services.
What materials are used in Krishna Jewellers' pieces?
We use high-quality materials including 925 sterling silver, 18k gold plating, and premium grade cubic zirconia or semi-precious stones to ensure lasting brilliance and durability.
How should I care for my fashion jewelry?
To maintain the shine, keep your jewelry away from water, perfumes, and chemicals. Store each piece separately in a soft pouch or airtight container when not in use.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 14-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey.
Are your products hypoallergenic?
Yes, all our jewelry is nickel-free and lead-free, making them safe and comfortable for those with sensitive skin.